Terms of Service Agreement

This Universal Terms of Service Agreement (“Agreement”) sets forth the terms and conditions of your use of the website https://uaeportal.ae and the services provided by ONLY TOURISM L.L.C (“we”, “our”, or “us”). By accessing or using our website and services, you agree to be bound by this Agreement.

If you do not accept any part of these terms, please refrain from using our website and services.

Website Ownership and Legal Status

The domain uaeportal.ae is fully owned, operated, and managed by ONLY TOURISM L.L.C, a licensed tourism company registered in Dubai, United Arab Emirates under Commercial License No. 690148.

This platform functions as a digital channel for offering UAE visit visa assistance and related tourism services as part of ONLY TOURISM’s licensed activities.

uaeportal.ae is not a separate entity. It is a service-based sub-platform under the legal control of ONLY TOURISM L.L.C.

Definitions

•User/Client: Any individual or organization accessing the website or using our services.

•Services: Visa assistance, travel planning, documentation support, and inbound tourism services within the UAE.

•Website: Refers to https://uaeportal.ae, which is operated under the legal ownership of ONLY TOURISM L.L.C.

Eligibility

By using this website, you confirm that you:

•Are at least 18 years old

•Are legally authorized to engage in a contract

•Will provide accurate and truthful information during the application process

Scope of Services

ONLY TOURISM L.L.C, through this platform, provides:

•UAE visit visa application assistance

•Document review and processing support

•Customized tourist services and guidance

We are a private company and are not affiliated with the UAE government or any immigration authority. Visa issuance decisions are made solely by the relevant UAE immigration departments.

Payments and Fees

•All service fees are clearly stated on the website or via direct quote

•Payments are processed through secure gateways such as Stripe

•Once the application is submitted or processing has started, fees are non-refundable

•All amounts include ONLY TOURISM service charges and exclude UAE government visa fees unless explicitly stated

Cancellations and Refunds

Refunds are generally not available once a visa application is submitted or a service is confirmed. However, if a duplicate payment or technical issue occurs, users may contact us within 24 hours for review.

Use of Website

By accessing uaeportal.ae, you agree to:

•Not misuse the platform

•Not submit any false or misleading information

•Not attempt unauthorized access to our servers or systems

•Respect our intellectual property rights

Intellectual Property Rights

All content, images, logos, code, and text on uaeportal.ae are the intellectual property of ONLY TOURISM L.L.C. You may not copy, replicate, or distribute any material without written permission.

Disclaimer of Liability

ONLY TOURISM L.L.C is not liable for:

•Visa rejections by the UAE immigration

•Delays due to government systems or document issues

•Losses or damages resulting from reliance on information from this site

•Force majeure events or technical interruptions

Our role is limited to support and documentation assistance.

Modifications to Service or Terms

We may update or modify our services and these terms at any time. All changes will be posted to this page, and continued use of the site implies acceptance of the revised terms.

Governing Law

These Terms are governed by the laws of the United Arab Emirates. Any disputes will be handled by courts in Dubai, UAE.